wj88 Terms & Conditions

1 Acceptance of Terms

By accessing, registering on, or using any part of the wj88 platform available at wj88.io (hereinafter referred to as "the Platform", "wj88", "we", "us", or "our"), you ("the User", "the Player", "you") unconditionally agree to be bound by these Terms & Conditions in their entirety. These Terms & Conditions constitute a legally binding agreement between you and wj88.

If you do not agree with any part of these Terms & Conditions, you must cease using the Platform immediately. Your continued use of the Platform following any amendment to these Terms & Conditions constitutes your acceptance of the revised terms. wj88 recommends that you review this document periodically to remain informed of any changes.

These Terms & Conditions should be read in conjunction with the Privacy Policy and the Responsible Gaming Policy, both of which form an integral part of the agreement between you and wj88.

2 Eligibility and Registration

Use of the wj88 Platform is restricted to individuals who satisfy all of the following eligibility criteria:

• You are at least 21 years of age at the time of registration and at all times during your use of the Platform.
• You are legally permitted to participate in online gambling activities under the laws applicable in your jurisdiction.
• You are accessing the Platform on your own behalf and not on behalf of any third party.
• You are not currently self-excluded from wj88 or subject to any self-exclusion order from another gambling operator that applies to your use of the Platform.
• You have not previously had a wj88 account closed by wj88 for reasons of fraud, abuse, or breach of these Terms & Conditions.

During the registration process, you are required to provide accurate, complete, and current personal information including your full legal name, date of birth, residential address, and a valid contact method. Providing false or misleading information during registration constitutes a material breach of these Terms & Conditions and may result in immediate account closure and forfeiture of any funds held in the account.

wj88 reserves the right to request supporting documentation at any stage to verify the information you have provided. Acceptable documents may include a national identity card, passport, driving licence, utility bill, or bank statement. Failure to provide requested documentation within the timeframe specified by wj88 may result in temporary or permanent account suspension.

3 Account Management

Each player may hold only one registered account on the wj88 Platform. The existence of multiple accounts attributed to the same individual — whether identified by name, address, payment method, device fingerprint, or IP address — constitutes a breach of these Terms & Conditions. wj88 will close all duplicate accounts and may withhold any funds held in such accounts pending investigation.

You are solely responsible for maintaining the security and confidentiality of your account login credentials. You must not share your username, password, or account access with any other person. wj88 cannot be held liable for any loss or damage arising from unauthorised access to your account where such access results from your failure to keep your credentials secure.

In the event that you suspect your account has been accessed by an unauthorised party, you must notify wj88 immediately by contacting our support team at [email protected]. wj88 may temporarily suspend the affected account while an investigation is conducted.

Accounts that remain inactive — meaning no login, deposit, or wagering activity — for a period of twelve (12) consecutive months may be classified as dormant. wj88 reserves the right to apply a monthly account maintenance fee to dormant accounts, deducted from the account balance, subject to applicable notification. Accounts with a zero balance that remain inactive for an extended period may be closed without further notice.

4 Deposits and Withdrawals

wj88 accepts deposits via the following payment methods available to players in Bangladesh: bKash, Nagad, Rocket, Upay, and selected bank transfer options including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Visa and Mastercard may also be accepted subject to availability. All accepted payment methods are displayed in the cashier section of the Platform at the time of transaction.

The minimum deposit amount is ৳500 BDT. The minimum withdrawal amount is ৳500 BDT. Maximum transaction limits may apply and will be communicated to you within the cashier interface. All transactions are processed in Bangladeshi Taka (BDT).

Withdrawals will only be processed to a payment method that has previously been used to fund your wj88 account, or to a method that has been formally verified by our payments team. wj88 does not process withdrawals to third-party accounts under any circumstances. Withdrawal requests are typically processed within 15 to 60 minutes for verified accounts, though processing times may vary depending on the payment provider and the volume of requests being handled at the time.

wj88 reserves the right to conduct enhanced due diligence checks on any withdrawal request. During such reviews, the withdrawal may be temporarily held while additional verification information is requested. Players are obligated to cooperate fully with any such review. Failure to provide requested information may result in the withdrawal request being declined.

All deposits must be genuine funds belonging to the account holder. Any deposit suspected of originating from unlawful activity will be reported to the appropriate authorities in compliance with anti-money laundering obligations, and the account will be suspended immediately pending investigation.

5 Bonuses and Promotions

wj88 offers various bonuses and promotional incentives to registered players from time to time. These may include welcome bonuses, deposit match bonuses, free spins, cashback offers, reload bonuses, and tournament prizes. All bonuses are subject to the specific terms and conditions published alongside each individual offer, which include but are not limited to:

• Wagering requirements — the total amount you must wager before bonus funds or associated winnings can be withdrawn.
• Game contribution rates — different games may contribute different percentages towards meeting wagering requirements.
• Time limits — bonuses and their associated wagering requirements must be completed within the specified period or the bonus and any associated winnings will be forfeited.
• Maximum bet restrictions — while a bonus is active, the maximum stake per bet may be restricted. Stakes exceeding the permitted maximum while a bonus is active may result in the bonus and associated winnings being voided.
• Minimum deposit thresholds — some bonuses require a minimum qualifying deposit to be triggered.

wj88 reserves the right to withdraw, modify, or cancel any bonus offer at any time without prior notice, provided that any such change does not adversely affect players who have already opted into the affected promotion and are in the process of meeting its wagering requirements.

Bonuses may only be claimed once per household, per device, and per IP address unless otherwise specified. Evidence of systematic bonus abuse — including but not limited to the use of multiple accounts, matched betting techniques, or coordinated play patterns — will result in the cancellation of all bonus funds and associated winnings and may result in permanent account closure.

6 Game Rules and Betting

All casino games and sports betting markets available on the wj88 Platform are subject to the individual game rules published within the Platform. In the event of any discrepancy between information displayed within a game interface and these Terms & Conditions, the game-specific rules shall prevail in respect of game mechanics, and these Terms & Conditions shall prevail in respect of account, payment, and bonus matters.

wj88 uses certified Random Number Generator (RNG) technology in all non-live casino games to ensure outcomes are entirely random and not influenced by the Platform, previous results, or any other deterministic factor. Return-to-player (RTP) percentages are provided by the respective game studios and are independently tested.

In the event of a technical failure — including server outage, software error, or communication disruption — that affects the integrity of a game round or bet, wj88 reserves the right to void the affected round or bet and return the applicable stake to the player's account. wj88 is not liable for any winnings that were generated during a demonstrably malfunctioning game session.

For sports betting markets, wj88 reserves the right to suspend markets, void bets, or adjust odds where there is evidence of manifest error, irregular betting patterns, or market information irregularities. All sports results are determined by the relevant governing body's official result; wj88 does not independently adjudicate sporting outcomes.

7 Prohibited Conduct

The following activities are strictly prohibited on the wj88 Platform. Any player found to be engaging in prohibited conduct will have their account immediately suspended and may face permanent closure, forfeiture of funds, and referral to relevant authorities:

• Using automated software, bots, scripts, or any artificial intelligence tool to interact with the Platform in place of genuine human play.
• Exploiting software bugs, errors, or vulnerabilities in a manner that confers an unfair advantage or results in winnings that would not have been achievable through legitimate play.
• Engaging in collusion with other players, dealers, or wj88 staff for the purpose of gaining an unfair advantage.
• Attempting to launder money or conduct any transaction that facilitates the proceeds of crime through the Platform.
• Opening an account or facilitating access to the Platform on behalf of a minor under the age of 21.
• Using a VPN, proxy server, or any other technology to disguise your true geographic location or identity for the purpose of circumventing eligibility restrictions.
• Making chargebacks or payment reversals in bad faith after having received the corresponding funds in your wj88 account.
• Posting, transmitting, or facilitating any content that is defamatory, abusive, offensive, or unlawful in connection with the wj88 Platform.

8 Intellectual Property

All content available on the wj88 Platform — including but not limited to text, graphics, logos, button icons, images, game assets, audio clips, digital downloads, and software — is the property of wj88 or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes. This licence does not permit you to reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Platform without the prior written consent of wj88.

Game content available through the Platform remains the intellectual property of the respective game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. wj88 operates under licence from these studios and does not claim ownership over their content.

9 Limitation of Liability

To the maximum extent permitted by applicable law, wj88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption.

wj88 does not warrant that the Platform will be available without interruption, error-free, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. wj88 makes no representations or warranties of any kind, express or implied, regarding the reliability, accuracy, or completeness of any content available through the Platform.

In jurisdictions where the exclusion or limitation of certain warranties or liability is not permitted, wj88's liability shall be limited to the fullest extent permitted by law. Nothing in these Terms & Conditions shall exclude or limit wj88's liability for death or personal injury resulting from its own negligence, or for fraud or fraudulent misrepresentation.

10 Privacy and Data

wj88 collects, stores, and processes personal data relating to registered players in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By accepting these Terms & Conditions, you confirm that you have read and understood the Privacy Policy and consent to the processing of your personal data as described therein.

Personal data collected by wj88 is used for the purposes of account registration and management, identity and age verification, payment processing, fraud prevention, anti-money laundering compliance, customer support, and service improvement. wj88 does not sell personal data to third parties for commercial marketing purposes.

wj88 retains personal data for as long as your account remains active and for such additional period as may be required by applicable legal, regulatory, or contractual obligations. You may request access to, correction of, or deletion of your personal data by contacting [email protected], subject to any overriding legal retention requirements.

11 Responsible Gaming

wj88 is committed to promoting responsible gambling and takes player welfare seriously. The following tools and resources are available to all registered players and may be accessed through the account settings or by contacting the support team:

• Deposit limits — set daily, weekly, or monthly caps on the amount you can deposit.
• Loss limits — set caps on the maximum amount you are prepared to lose within a defined period.
• Session time limits — receive notifications or automatic logout after a defined play session duration.
• Cooling-off periods — temporarily suspend access to your account for a period of your choosing.
• Self-exclusion — permanently exclude yourself from the Platform if you feel gambling is negatively affecting your wellbeing.

If you believe that gambling is becoming a problem for you or someone you know, we strongly encourage you to visit our Responsible Gaming page or contact our support team at [email protected]. wj88 operates a strict 21+ only policy and supports players in making informed, responsible decisions about their gambling activity at all times.

12 Amendments and Termination

wj88 reserves the right to amend these Terms & Conditions at any time. Where changes are material, wj88 will provide reasonable notice by posting the updated Terms & Conditions on the Platform and indicating the date of the most recent revision. Your continued use of the Platform following the publication of any amendment constitutes your acceptance of the revised terms.

wj88 reserves the right to suspend or terminate your account at any time, with or without notice, where wj88 determines in its sole discretion that you have breached these Terms & Conditions, engaged in fraudulent or unlawful conduct, or where termination is required to comply with a legal or regulatory obligation. Upon termination, any real-money balance remaining in your account will be returned to you via your verified payment method, subject to the completion of any outstanding verification requirements and the deduction of any amounts owed to wj88.

You may close your account at any time by contacting the support team at [email protected]. Account closure requests are processed within five business days. Closing your account does not affect any rights or obligations that arose prior to the closure date.

13 Governing Law

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. wj88 operates as a platform serving players in Bangladesh and structures its operations to align with the legal environment applicable to online entertainment services in the region.

Any dispute that cannot be resolved through direct communication with the wj88 support team shall be referred to binding arbitration in accordance with the arbitration rules applicable in the relevant jurisdiction. The language of arbitration proceedings shall be English. Nothing in this clause shall prevent either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable by a competent court or arbitral tribunal, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely approximates the intent of the original.

14 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the wj88 Platform, please contact our support team. We are available 24 hours a day, 7 days a week, including all Bangladeshi public holidays.

Email: [email protected] (plain text — not a clickable link)

Please allow up to 24 hours for a response to email enquiries, though our average first-response time via live chat is under three minutes. When contacting support in relation to a Terms & Conditions matter, please include your registered account username and a brief description of your query to help us assist you as efficiently as possible.